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FWD Vietnam

Our vision is to change the way people feel about insurance

FWD focuses on creating fresh customer experiences, with easy-to-understand products, supported by leading digital technologies

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FWD Vietnam

Assistant Manager, Agency Admin

  • FWD Vietnam , Ho Chi Minh - Vietnam
  • 2000 Competitive
  • Posted: 14 Nov 2017

Job Description

At FWD, we are Everyday Trailblazer!

  • [Challenger] – We throw out the rule book and use your vision, passion and ideas.
  • [Collaborator] – We propose for different perspectives and collaborate to make things happen.
  • [Champion] - We are proud in treating each other with fairness & respect, and add values to the lives of other people.
  • [Performer] – We have passion for thinking ahead and proactively put ideas into action.

Business context you’ll be in

The Assistant Manager, Agency Admin will:

  • Support the overall business planning process, includes assisting and facilitating
    - The development of short and long term project planning, cost analysis and special projects as required
    - Rollup, analysis, and review of activity, operating and financial plans
  • Provide timely and accurate information to support management decision-making

What you’ll be doing

1- Supports in development of business plans to achieve operational goals via

  • Business analysis to determine present and future performance upon key business initiatives that will drive business operations
  • Determination and implementation of best practices with key metrics upon the desired outcomes
  • Sales forecast to aid in budget creation

2- Identifues project issues and development of resolution to meet productivity and quality;

3- Supports in deployment of standard procedures/ new process, tools, capabilities to identify risks, to develop mitigation plans for effective delivery and maintenance of business operational and financial objectives;

4- Review Daily/ weekly/ monthly/ quarterly/ YTD/ PTD operations performance;

5- Support Development of presentations for management on business operations and developments, including key executive meetings.

Job Requirements

What you will bring to the table

  • Bachelor degree, major in Economics, Banking or Marketing
  • Have LOMA certificate (ACS, PCS) and experiences in customer services or operations in life insurance are advantages.
  • Have customer service mind-set
  • Good command of English and Vietnamese
  • Strong in communications and effective management skills
  • Highly committed, well-organized, pro-active, innovative, honest, integrity, thorough, persevere and diligent
  • Able to deliver works under tight deadlines and high pressures
  • Effective interpersonal skills and good teamwork spirit
  • Critical thinking and strong analytical abilities and quantitative background
  • Demonstrated business acumen (e.g. understand business context of changing assumption)
  • Ability to manage several projects and reports simultaneously

Additional Information

2017-11-14 USD

About FWD Vietnam

FWD Vietnam aims to provide customer-led insurance coverage, including life insurance, personal accident, critical illness, and health-focused products. Along with ABBANK, our bank partner, we deliver a fresh customer experience and provide quality services nationwide in Vietnam.

Assistant Manager, Agency Admin

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