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Faro Recruitment Vietnam

A beacon to bring employers and jobs seekers together.

Faro Vietnam is a member of Faro Recruitment Group - the subsidiary of Outsourcing Inc., a leading outsourcing company in Japan. 

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Faro Recruitment Vietnam

IT Support


Job Description

1. Comply with and implement KHU's IT policy

2. Provide support (including installation, configuration, and tweaking) for new computers

3. Desktop computers, and laptops including operating system (OS), power on when testing, verify hardware configuration, operating system configuration.

4. Support end users by providing timely and clear indication of the nature of the problem, and estimated time of completion and probable work.

5. Provide support for IMAC (install, move, add, change) for end-user PCs, Laptops, peripherals. Content Migration Coordination (IMAC)

6. PC maintenance, reset, and hardware upgrades

7. Format the partition disk and reinstall the operating system/applications for the computer

8. Disk/folder sharing management, permission settings on the computer

9. Provide patch upgrade support for computers

10. Provide maintenance support time for peripherals to reduce the risk of impacting the computer's operation

11. Install/reinstall/configure support for operating systems and standard software applications.

12. Effectively deploy anti-virus tools provided by Customer.

13. Online registration of newly purchased software if required for LAN/Wifi configuration and troubleshooting.

14. Support workshop OT projects, join to advise or provide solutions. On average, Phu My does 1 project/quarter.

Job Requirements

1. Have Good Communication Skills

2. Diploma/Diploma in any relevant discipline

3. Technical skills in solving Windows OS laptop / desktop problems, mail client (Outlook) network problems for end users, printer problems, Ms Office problems, MAC Leopard, MAC tiger.

4. Basic knowledge of Networking

5. Have 1-3 years of relevant experience

6. Ability to manage assets, troubleshoot MAC and hardware errors.

7. Coordinate with service providers for online call support and other providers to close calls.

8. Good at English

Additional Information

About Faro Recruitment Vietnam

Faro Vietnam is a member of Faro Recruitment Group - the subsidiary of Outsourcing Inc., a leading outsourcing company in Japan. 

With more than 10 years of establishment and operation, Faro Vietnam is recognized as a leading reputable human resources service provider in Vietnam. 

Clients are satisfied with Faro Vietnam is not only due to the premier quality of services but also the added on support that are beyond than the scope of services they engaged.

Get salary from $7,200/year

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