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FWD Vietnam

Our vision is to change the way people feel about insurance

FWD focuses on creating fresh customer experiences, with easy-to-understand products, supported by leading digital technologies

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FWD Vietnam

Senior Officer, New Business and Underwriting

  • FWD Vietnam , Ho Chi Minh - Vietnam
  • 600 Competitive
  • Posted: 14 Nov 2017
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Job Description

At FWD, we are Everyday Trailblazer!

  • [Challenger] – We throw out the rule book and use your vision, passion and ideas.
  • [Collaborator] – We propose for different perspectives and collaborate to make things happen.
  • [Champion] - We are proud in treating each other with fairness & respect, and add values to the lives of other people.
  • [Performer] – We have passion for thinking ahead and proactively put ideas into action.

Business context you’ll be in

The Senior Officer, New Business and Underwriting will:

  • Deliver expertise underwriting through NBU process in term of effectively and customer-centricity
  • Incorporate with Sales Force to educate, support for sales process along with relevant stakeholders.

What you’ll be doing

  • Verify the completeness and validity of application for insurance documents.
  • Classify life and health risks, initiate risks assessment, and make underwriting decision on the risks in compliance with the company underwriting guidelines and procedures.
  • Perform NBU transactions in FPMS (keying-in customers information and application for insurance information, creating SLQ/LCA/underwriting decision letters, updating underwriting decisions).
  • Prepare and sign on SLQ/LCA/underwriting decision letters to Life Planner and customers; to follow-up the delivery/feedback and to process the responses/requests accordingly.
  • Handle enquiries/complaints from Life Planner and customers on application for insurance and underwriting decision matters.
  • Guide UW panel doctors on underwriting medical examination.
  • Share to agency force on NBU guidelines and procedures.
  • Carry out other tasks and projects as and when assigned by line manager

Job Requirements

What you will bring to the table

  • University Graduate
  • Medical doctor is preferable
  • LOMA certificate is preferable
  • Experience in life insurance is preferable
  • Good command of English and Vietnamese
  • Knowledgeable in computer software and system usage
  • Effective interpersonal skills and good teamwork spirit
  • Well organized and good time management
  • Pro-active, innovative, integrity, meticulous and diligent
  • Able to deliver works under tight deadlines and high pressures

Additional Information

2017-11-14 USD

About FWD Vietnam

FWD Vietnam aims to provide customer-led insurance coverage, including life insurance, personal accident, critical illness, and health-focused products. Along with ABBANK, our bank partner, we deliver a fresh customer experience and provide quality services nationwide in Vietnam.

Senior Officer, New Business and Underwriting

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