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FWD Vietnam

We always dedicate to changing the way people feel about insurance

FWD is focused on creating fresh customer experiences, with innovative propositions and easy-to-understand products, supported by leading digital technology. 

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FWD Vietnam

Senior Officer, Underwriting - R-0010319

  • FWD Vietnam , Ho Chi Minh - Vietnam
  • 1400 Competitive
  • Posted: 16 Apr 2021

Job Description

How far out of the box are you willing to step up? At FWD Vietnam we offer unique opportunities within the insurance industry that are supported by an attractive rewards and recognition scheme.

The Senior Officer, Underwriting is responsible for:

  • Analysing NBU data to report NBU KPIs, causes and solutions to improve NBU performance.
  • Underwriting NB, POS, reinsurer policies
  • Incorporate with Sales Force to educate, support for sales process along with relevant stakeholders.
  • Train fresh/new underwriter/NB
  • Testing new products, enhance system
  • Deliver expertise New business & Underwriting tasks through NBU process in term of effectively and customer-centricity, especially with VIP partner.


  • To create periodic reports, analyse those reports and suggest initiatives to improve NBU performance.
  • To perform all NBU daily transactions in systems (NBO, LAS, AWPL, CCR…)
  • To follow up & handle enquiries/complaints from sales forces and customers on application for insurance and underwriting decision matters.
  • To train fresh/new underwriter/NB
  • To give requirement for enhance system & testing.
  • To conduct training to sales force on NBU guidelines and procedures.
  • Contribute to review/enhance process & system.
  • To carry out ad-hoc tasks & take part in projects as assigned by line manager.

To apply for this position, please use the following URL:

Job Requirements


  • At least 2 year experienced in life insurance new business & underwriting and/or claims;
  • Advanced/Good excel/presentation skills;
  • Analytic skill;
  • Advanced/Good excel/presentation skills; analytic skill and understanding Life insurance industry are essential.
  • Effective management skills
  • Proficient in English and Vietnamese
  • Knowledgeable in computer software and skilful in computer system usage
  • Strongly skilful in communications and negotiations
  • Highly committed, well organized, pro-active, innovative, honest, integrity, thorough, persevere and diligent
  • Able to deliver works under tight deadlines and heavy pressures.

Additional Information

About FWD Vietnam

FWD Vietnam aims to provide customer-led insurance coverage, including life insurance, personal accident, critical illness, and health-focused products. Along with ABBANK, our bank partner, we deliver a fresh customer experience and provide quality services nationwide in Vietnam.

Senior Officer, Underwriting - R-0010319

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