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Thuy-An Luu's picture

Thuy-An Luu

eCommerce Business and Data Analyst | Customer Service, Operations, BPO | LAZADA - Alibaba Group
Ho Chi Minh (Vietnam) - 0 connections

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Overview

  • Current:
    Senior Associate, Customer Service Performance & Cost Management at Lazada Vietnam
  • Past:
    • Marketing and Community Relations Specialist at YMCA of Greater Houston, USA
    • Community Outreach Executive at YMCA Vietnam
    • International Payment and Customer Service Intern at Asia Commercial Bank (ACB)

Summary

  • Job Function:
    Customer Service, Management, Purchasing/Supply Chain
  • Job Level:
    Team Leader/Supervisor

Experience

  • Senior Associate, Customer Service Performance & Cost Management

    Lazada Vietnam
    December 2016 - Present (3 years 9 months)
  • Marketing and Community Relations Specialist

    YMCA of Greater Houston, USA
    July 2016 - November 2016 (4 months)
  • Community Outreach Executive

    YMCA Vietnam
    July 2013 - June 2016 (3 years)
  • International Payment and Customer Service Intern

    Asia Commercial Bank (ACB)
    May 2012 - July 2012 (2 months)

Personal Information

  • Hobbies and Interests:
    Chess, movies, yoga

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