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Huu Cuong Nguyen's picture

Huu Cuong Nguyen

Senior Technical Sales Manager at Groz-Beckert Vietnam Sales and Service Co.,Ltd
Ho Chi Minh (Vietnam) - 27 connections

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Overview

  • Current:
    Senior Technical Sales Manager at Groz-Beckert Vietnam Sales and Service Co.,Ltd
  • Past:
    • Technical Service Manager + Project Manager at Coats phong phu
  • Education:
    • Technical education Ho Chi Minh university, Vietnam
  • Connection:
    27 connection(s)

Summary

  • Job Function:
    Human Resources
  • Industries:
    Apparel/Footwear
  • Job Level:
    Manager

Experience

  • Senior Technical Sales Manager

    Groz-Beckert Vietnam Sales and Service Co.,Ltd
    April 2014 - Present (7 years 11 months)
  • Technical Service Manager + Project Manager

    Coats phong phu
    August 1998 - April 2014 (15 years 11 months)

    1/ Technical Service Manager: Main duties:
    - Manage the TAS team to provide the technical advisory for customers and sales team in both Vietnam and Cambodia markets;
    - Through technical advisory activities, demonstrate the value proposition of Coats’ products and services to the customers;
    - Consultancy and training:
    +Organizing technical seminars to the customers providing the knowledge of Coats’ products, relating accessories and their application in garment manufacturing;
    + Conducting technical training to Sales Team and Customers in order to provide technical knowledge to the team and Providing sewing solutions to customer;
    - Handling customers’ complaints on the technical issues;
    - Conducting benchmarking tests and thread trials to promote and offer Coats products
    - Conducting Productivity Enhancement Study (PES) trials, Economic Value to Customer (EVC) to prove the superior economic values of Coats’ products
    - Visiting customers frequently for technical advisory activities;
    - Participate in the development stage of the customers’ garment sample development and recommending the suitable thread for their designed garments to meet the expected quality

    Achievements
    - Recruiting and Developing the Technical Advisory Service team in Hanoi, Danang and Hochiminh to support internal and external customers;
    - Promoting company’s images, products and Technical services via the Technical Seminars and consultancy activity (offering sewing solutions and recommendations) to clients;
    - Creating a communication channel between Technical Service Team and Garment Manufactures (Technical and Merchandiser teams) in order to protect existing customers and support them when necessary;
    - Contributing to business acquisition via the recommendations, conversion and up-gradation activities

    2/ Project Manager (The fastest sampling service in the market)
    - Launching of Coats Colour Express is communicated internally and externally (customers) effectively: communicating with Sales, Customer service, Supply chain, production and IT team internally to set up the new sampling service in Vietnam successfully
    - Communicating with Sales Team to identify target customers
    - Conducting trainings needed for internal and external customers
    - Directing and allocating the assigned resources (central + local) to best meet project KPIs.
    - Monitoring progress to ensure new tools and processes are implemented to achieve the KPIs.
    - Keep the central team updated and ensure any progress blocks are highlighted on time and a resolution / work around is developed and executed by the local teams.
    - Managing day-to-day operational aspects of CCE project and scope
    - Collecting metrics data (baseline, actual values for sales & costs, schedule, work in progress and work completed) and reports on project progress and other project specific information to central team and stakeholders
    - Providing support, guidance and direction to FCEs (Field Colour Expert) and Hub Coordinators..
    - Monitoring KPIs for FCEs, Hub Coordinators and Customers.
    - Achieving KPIs

    Achievements
    • Setting up successful a fastest sampling service in Vietnam
    • Implementing this service to numbers of targeted clients
    • Helping maintain and gain more shares at targeted customers

Education

  • Technical education Ho Chi Minh university (Vietnam)

    Bachelor of Engineering , Industrial Apparel Engineering
    1994 - 1998

Training/Certificate

  • : "Bullet Proof® Manager" - Certified by CRESTCOM

    2012

    Training period: From Dec.2011 to Nov.2012 (12 months) - Dealing with difficult people - How to make an effective paining - How to exceed customer expectation - Recognition - How to be a transformational Leader - Negotiation to win - The Listening Advantage - How to tap the creativity of your management team - How to hire, train and reward employees - Increase accountability and responsibility - Stimulate strategy thinking - Communicate with impact - Managing strategy change - Managing time for Maximum result - Better performance through better teamwork - How to be an effective problem solver - Techniques for managing personality style

  • Train the Trainer workshop

    2011

    How to become a professional trainer - Certified by Towers Watson Vietnam

  • Technical Training for Technical Advisory Service

    2010

    Communication channel wordwide (Technical Support team room) Thread recommendation format Technical presentantion format and content Reporting format Trained at Coats China

  • Production Management

    2009

    the solutions of Increasing productivity” – done and certified IGTC Vietnam

  • Knowing about Jeans and thread recommendation for Jeans

    2007

    Understainding about washing process, wash down effect, common problems after washing and solutions

  • Selling and Handling customer compalint skill

    2006

    In house training done by Coats Group

  • Zipper and Fastener

    2005

    Understanding about Zipper and Fastener business, Making Zip and Testing Methods . Coats China

  • Presentation, Negotiation and Handling Objection Skills

    2003

    In house training - Done by Coats Group

  • Management of Sewing line and Line balancing

    2003

    Certified by Embroidery and Garment Association Vietnam

  • Sewing Threads and Seams technology

    2000

    Understanding about producing yarn, swing thread and seam technology. Held in Coats India

Personal Information

  • Hobbies and Interests:
    Traveling, Country Musics...

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