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Cuong Pham Phu

Director of Operations at Vietinbank Aviva Life Insurance

Ha Noi - Vietnam

  • Connections:
    26 connections

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Cuong Pham Phu's Overview

  • Current:
    Director of Operations at Vietinbank Aviva Life Insurance
  • Past:
    • Head of Operations at Vietinbank Aviva Life Insurance
    • Contact Center Manager - Retail Banking Division at South East Asia Bank - SeABank
    • Country Manager - Customer Service at Great Eastern Life Vietnam
    • Senior Officer - Operations at Prévoir Vietnam Life Insurance
    • Customer Services Support & Project at Prudential Vietnam Assurance Plc
  • Education:
    • Australian and New Zealand Institute of Insurance and Finance, Australia
    • Life Office Management Association, United States
    • Ha Noi University, Vietnam
    • National University of Hanoi, Vietnam
  • Connection:
    26 connection(s)

Cuong Pham Phu's Summary

More than 18 years of experience in financial services activities.

  • Job Function:
    Admin/Clerical/Translator, Import/Export
  • Industries:
    Banking, Finance/Investment, Insurance
  • Specialities:
    Customer services experience in banking & insurance fields (including Life & Health insurance);
    Contact center & CRM skills in retail banking activities;
    Project & start-up management skills.

Cuong Pham Phu's Experience

  • Director of Operations

    Vietinbank Aviva Life Insurance
    October 2011 - Present (6 years 1 month)
  • Head of Operations

    Vietinbank Aviva Life Insurance
    January 2011 - October 2011 (9 months)
  • Contact Center Manager - Retail Banking Division

    South East Asia Bank - SeABank
    June 2009 - January 2011 (1 year 7 months)
  • Country Manager - Customer Service

    Great Eastern Life Vietnam
    June 2008 - June 2009 (1 year)
  • Senior Officer - Operations

    Prévoir Vietnam Life Insurance
    September 2005 - June 2008 (2 years 9 months)
  • Customer Services Support & Project

    Prudential Vietnam Assurance Plc
    August 2002 - September 2005 (3 years 2 months)

Cuong Pham Phu's Education

  • Australian and New Zealand Institute of Insurance and Finance (Australia)

  • Life Office Management Association (United States)

  • Ha Noi University (Vietnam)

  • National University of Hanoi (Vietnam)

Cuong Pham Phu's Training/Certificate

  • Professional Customer Service - PCS

  • PRU Management

  • Building Positive Working Relationship

Cuong Pham Phu's Personal Information

  • Hobbies and Interests:
    Books, Internet, Football and Travel

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