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Reggio Topacio

Experienced Advertising Director Seeks New Exciting Opportunity in Vietnam
Manila (Philippines) - 177 connections

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Overview

  • Current:
    Customer Support Associate at Amazon.com -- Manila
  • Past:
    • OPERATIONS MANAGER at Brand Ambassadors Corp (Manila)
    • MARKETING CONSULTANT at Bend Studio (Dubai)
    • ACCOUNT DIRECTOR at Fineco Management Corporation/Cozoz Inc
    • GROUP ACCOUNT DIRECTOR (SHORT CONTRACTUAL POST) at Geometry Global Vietnam (Ogilvy – WPP)
    • ACCOUNT DIRECTOR at Scarlet Communications Co., Ltd
    • STRATEGIC PLANNING MANAGER at Dentsu Alpha Limited
    • ACCOUNT DIRECTOR at Venus Communications (Saatchi) - Vietnam
    • SENIOR PROJECT MANAGER at Ogilvy Action Manila
    • FIELD MARKETING EXECUTIVE at Arc Worldwide ( Leo Burnett Manila)
  • Education:
    • De La Salle University Manila, Philippines
  • Connection:
    177 connection(s)

Summary

A Filipino Advertising Director with more than fifteen years of experience in driving pioneering projects/communication campaigns to produce superlative results in emerging markets ----- the Philippines and Vietnam: Possesses an extensive knowledge in integrated and experiential marketing gained from activation campaigns personally conceptualized and implemented; aptitude in managing business units and multi-functional teams; proactive and committed, able to rapidly assimilate new methodologies, processes, technologies, industries and cultures; comfortable in both autonomous and collaborative environments; excellent interpersonal and communication skills providing the ability to operate efficiently at all levels and across all disciplines; high rated for ability to lead and motivate; and has the MIDAS Touch to grow and maintain business profitability.


  • Job Function:
    Customer Service, Management
  • Industries:
    Advertising/PR
  • Specialities:
    Below the Line Strategic Planning. Crafting effective communication presentations for pitches
  • Job Level:
    Vice-President/Senior Vice-President

Experience

  • Customer Support Associate

    Amazon.com -- Manila
    October 2019 - Present (6 years 4 months)

    Delivers timely, accurate and professional customer service to all Amazon UK customers
    and support for partner drivers. This vital position requires an action-oriented, flexible
    problem-solver who will assist customers/drivers in expediting orders and correcting post-
    sales problems. Communicates with customers and drivers primarily through mail, chat and
    phone and utilize a variety of software tools to navigate customer and partner drivers’
    accounts and itineraries, research and review policies and communicate effective solutions
    in a fun and fast-paced environment.

  • OPERATIONS MANAGER

    Brand Ambassadors Corp (Manila)
    June 2017 - December 2018 (1 year 6 months)


    Management of Account Servicing Teams of Brand Ambassadors Corp, a manpower promotions agency servicing various marketing clients for their on ground marketing activities. Oversaw15 regular personnel assigned to different clients. Solely crafted winning presentation decks for retainer and newbiz clients. Has significantly increased productivity rate by 50% from various systems modification suggestions, newbiz realized at 30%, and total agency revenue by 30%.

  • MARKETING CONSULTANT

    Bend Studio (Dubai)
    November 2016 - March 2017 (4 months)

    Management of New Business and Account Servicing Team of Bend Studio, a content creation agency in Dubai, specializing in producing state of the art websites, photography, video & animation, targeting Dubai’s Tier 3 SME’s organizations and companies, particularly those who have minimal marketing budget. Systemized content creation process & facilities. Aided in setting up skills set needed for synergized delivery of finished product. Organized updated working blackbook containing client and partners useful for new business acquisition and competitive pricing for clients.

  • ACCOUNT DIRECTOR

    Fineco Management Corporation/Cozoz Inc
    November 2014 - October 2016 (1 year 11 months)

    Drove shopper and digital marketing knowledge to serve Puregold Price Club become the leading supermarket chain in the Philippines. Worked under Fineco Management Corporation, only accredited agency of Puregold Price Club Chain in the Philippines Provided shopper marketing counsel and suggestions for all in-store activities and promotions to maximize all in-store spaces into significant profit generating tools which brands can use and exploit. Engaged client and targets with 40% rate of idea recommendations applied and implemented.
    Conceptualized, strategized & implemented traditional & digital marketing communication for Traveling Museum PH --- a mobile movement that aims to bring global archeological finds to Philippine Universities. With zero marketing budget, the project enjoyed free Public Relations in international and local digital sphere, corporate sponsorship, and significant organic following in social media.

  • GROUP ACCOUNT DIRECTOR (SHORT CONTRACTUAL POST)

    Geometry Global Vietnam (Ogilvy – WPP)
    April 2014 - October 2014 (6 months)

    Developed and maintained leadership of multiple tobacco accounts in the region covered while in Geometry Global, the regional Agency-on-Record of British American Tobacco in the SEA region. Coordinated regionally and globally for brand related exercises and clearances in London, Sydney, New York, and in Hongkong. Attended and applied learnings in tobacco consumption packaging training webinars and seminars to brands assigned. Managed independent launch of each product with government compliance and black market sensitivities.

  • ACCOUNT DIRECTOR

    Scarlet Communications Co., Ltd
    June 2013 - February 2014 (8 months)

    Directed overall business operations of 35 staff from client service, logistics, creatives, & project management teams with minimal supervision from Managing Director of Scarlet Communications Vietnam – a PR & Events Marketing Agency. Tasked to create, lead and present winning pitch presentations and impose guidance and assistance to the professional health, agency standards and decorum of the account management team that will impact its clients and its profit.

    Projects Managed: JTI Blue Circle Parties, Pepsi Suntory Tea + Launch, IBM B2B Seminar & Launches, Renault Vietnam Motor Show Participation, Oppo N1 Launch Event

  • STRATEGIC PLANNING MANAGER

    Dentsu Alpha Limited
    August 2010 - June 2013 (2 years 11 months)

    Created and implemented singlehandedly approved annual communications plans for Strategic Planning Team of Dentsu Alpha Vietnam, a global communication agency with big local and multinational brands, at its client roster. As head of Strategic Planning Team, has established revenue leadership for these milestone projects:

    ABOTT Grow Campaign – Plus 200% agency revenue
    TH MILK – Contributed to 70% of total agency revenue

  • ACCOUNT DIRECTOR

    Venus Communications (Saatchi) - Vietnam
    July 2007 - May 2010 (2 years 11 months)

    Oversaw a business unit of the agency that yielded above 90% of targets or 12M$ revenue in one year through my personal network with global clients. Venus Communications in Vietnam is already a trusted and household name in Vietnam Marketing Landscape. Through Saatchi Vietnam, the agency has already been managing big names in the industry. Started my stint as a Process Optimization Developer until the need to service P&G was required. Was asked to join and lead the pitch to GS E&C Activation Business and won the account for the entire business team.

    - Accounts Managed: IBM Corporate, Bosch, SK Telecoms, Schaeffler, Richs Foods, Sanofi-Aventis, San Miguel Corporation, San Miguel Corporation, British Petroleum (BP), Singtel, Vinagame, Guinness Beer (Diageo), Saigon Vodka, Abbott Ensure

  • SENIOR PROJECT MANAGER

    Ogilvy Action Manila
    June 2006 - July 2007 (1 year 1 month)

    Regained client’s trust and confidence plus sustained agency growth with Motorola Motobus Activation that comprises 30% of agency revenues in Ogilvy Action – a global behavioral transformation activation agency. Supervising a team of young project managers that handled activation programs for HSBC, Western Union, BAT, Pond’s, Fonterra Cheese, Coca Cola Bottlers, and Goodyear, the agency delivered excellent performance under my mentorship and support.

  • FIELD MARKETING EXECUTIVE

    Arc Worldwide ( Leo Burnett Manila)
    March 2000 - May 2006 (6 years 3 months)

    Managed and strengthened multi-channel projects for total Procter & Gamble account for six years in Arc Worldwide, the Agency on Record of P&G Philippines, among other local and global clients. Acted as key contact person, creatives and project manager for projects assigned. Part of the team that won for the agency global citations in internal P&G Global Awards for Tide, Pantene and Ariel end-market activities.
    Accounts Managed: Procter and Gamble -- Laundry (Tide, Ariel, Downy); Personal Care and Paper (Safeguard, Pampers, Joy Dishwashing Liquid); Hair Care (Pantene, Head and Shoulders, Rejoice, Ascend); Standard Chartered Bank, Ferrero Rocher, K-Swiss

Education

  • De La Salle University Manila (Philippines)

    Bachelors , Organizational Communication
    1995 - 1999

Additional Information

  • Groups and Associations:
  • Honors and Awards:

Personal Information

  • Hobbies and Interests:
    Born in Manila. May 6, 1978. Filipino, Roman Catholic. Single. Enjoys counseling and psychoanalyzing people (unprofessionally), Dog whispering, Aquarium Fish Keeping, graphic design, poetry, writing scripts and essays, traveling, cooking, road trips, watching movies & cultural shows, collecting DVDs and Starbucks bearistas, social media, net surfing, eating chocolates, and dining out. Adventurous. Risk Taker. Curious. and Always an Explorer.

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