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Huan Nguyen's picture

Huan Nguyen

Admin Manager at Aeon Vietnam Co., Ltd.
Ho Chi Minh (Vietnam) - 22 connections

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Overview

  • Current:
    Admin Manager at Aeon Vietnam Co., Ltd.
  • Past:
    • Senior General Affairs Manager at Cathay Life Insurance (Viet Nam) Co., Ltd.
    • Administration Manager at Metro - Cash & Carry Vietnam Co., Ltd.
    • Assistant Floor Manager (Non-food) at Metro - Cash & Carry Vietnam Co., Ltd.
    • Deputy Administration Manager at CFT VINA Copper Co., Ltd.
    • Trade Manager at TT Electronics Co., Ltd
    • Sales Supervisor at LG - Vina Cosmetics J.V. Co.
    • Sales Chief at Daewoo Hanel Electronics Co., Ltd.
  • Education:
    • Danang Economics University, Vietnam
    • Da Nang Foreign Languages University, Vietnam
  • Connection:
    22 connection(s)

Summary

My career objective is to gain a broad base of knowledge in administration and general affairs and utilize it to contribute the efficiency and profitability to the Company.

My qualifications are as below:
- Having over 19 years of working experience at managerial level, in which over 8 years in administration and general affairs, over 1 year in human resource, over 9 years in sales and marketing.
- Been working at foreign invested and multinational companies which are in fields of FMCG, trading, manufacturing, finance & insurance and retail.
- Acknowledged by superiors as “an innovative, accountable and dependable employee“.
- Willing to work hard and independently, under high pressure and in a multinational team working environment.
- Highly organized and able to prioritize.
- Strong initiative and leadership skills, problem solving skills.
- Demonstrated attention to detail, ability to build effective teams and motivate employees.
- Advanced written, verbal, and interpersonal communication skills.
- Fluent command of English: verbal and written.
- Computer literacy: MS Words, Excel, PowerPoint.
- Driving license (B1).

  • Job Function:
    Admin/Clerical/Translator, Purchasing/Supply Chain, Human Resources
  • Industries:
    Insurance, Retail/Wholesale/Distributor, Industrial/Consumer Manufacturing
  • Job Level:
    Manager

Experience

  • Admin Manager

    Aeon Vietnam Co., Ltd.
    November 2015 - Present (4 years 10 months)

    1. Administrative tasks
    - Implement store operating plan within budget parameters and sustain during financial year.
    - Provide input into the stores operating plan.
    - Develop and implement new administrative systems, such as record management.
    - Supervise daily store warehouse’s opening and closing; provide guidance through the implementation of standard procedure and monitor store keys.
    - Supervise material order to ensure cost efficiency.
    - Supervise the ordering and issuing of uniforms, name badges and swipe cards.
    - Make working roster for store’s Line Manager and roster for store warehouse’s opening and closing.
    - Coordinate with Aeon Delight to tackle issues relating to house-keeping, security and technical matters.
    - Make periodical report related to costs and other matters.
    - Receive and work with inspection team from governmental authorities.
    - Supervise other matters relating to staff’s benefits, i.e. staff bus, staff canteen, medical room, garbage management.
    2. Process & Guidelines
    - Develop working process, guidelines for other departments to ensure smooth operation.
    - Ensure compliance in internal controls.
    - Communicate, train, implement and sustain relevant policies, processes and procedures within the store to deliver the required outcomes.
    3. Cost Control
    - Rigorously examine store’s budget and expenditure to come up with cost saving plan.
    - Control store expenditure within budget parameters.
    - Promote, strengthen cost effectiveness mindset to all Store staff.
    4. Supporting roles
    - Plan ahead and work towards material order and related processes for new store’s opening.
    - Support other functions in execution of promotion schemes, customer survey, handling customer’s grievance and finding solutions to arisen difficulties in operation.
    - Support other departments regarding recruitment plan, staff allocation plan to ensure adequate staffing for smooth operation, especially in peak seasons.
    5. Manpower management
    - Optimize people productivity by manpower planning and implementation to achieve target and maximum productivity.
    - Ensure efficient leadership to direct the Line/Department towards Company’s business strategies.
    - Monitor subordinates’ attendance and attire.
    - Approve duty roster, shift plan raised by subordinates.
    - Be responsible for subordinates’ performance.
    - Take part in recruitment & selection activities for Line/ Department’s staffing.
    - Motivate, training and develop staff in order to encourage their professional development.
    - Identify potential staff for succession planning purposes.
    - Build and promote team work spirit.
    6. Rules and Regulations
    - Follow all working procedures, the company’s policies, rules and regulations.
    - Check, monitor, remind and guide subordinates to follow the rules and regulations.
    7. Other duties
    - Other tasks or responsibilities as assigned by Store Manager and or Senior General Manager - Merchandising.

  • Senior General Affairs Manager

    Cathay Life Insurance (Viet Nam) Co., Ltd.
    May 2011 - October 2015 (4 years 6 months)

    - Being responsible for maximizing efficiency and effectiveness of all general administrative processes to ensure the smooth operation of Head Office and 6 Branch Offices.
    - Monitoring reception and clerical jobs including in-coming/out-going document control, car arrangement, air-ticket and accommodation reservation for domestic and oversea business trips of all employees.
    - Providing necessary tools, supplies and equipment to all other functional departments including but not limited to stationery, printing, postal services, office furniture, office devices, equipment and other utilities.
    - Handling the services for office operations which are provided by the suppliers/contractors such as cleaning, security, maintenance, car rental, postal service, etc.
    - Being in charge of office lease and house lease for expatriates and related issues.
    - Conducting new office setting-up, office re-decoration/re-layout/renovation under required aspects of usage, timeline and cost.
    - Implementing and maintaining an efficient procurement process for items in range including commodities and services.
    - Building yearly general administrative budget and controlling related cost.
    - Proposing procedure/process/regulations/solutions for cost saving and cost control from time to time.
    - Managing and controlling company assets except for IT equipment.
    - Supporting and complying with all rules of environmental, occupational, health and safety issues.
    - Developing staffs’ skills by on-the-job coaching and implementing succession planning in General Affairs Department.
    - Dealing with Government authorities such as local police, fire-safety police, etc. (if any)

  • Administration Manager

    Metro - Cash & Carry Vietnam Co., Ltd.
    May 2007 - April 2011 (4 years)

    - Contributing toward the profitability of the business by ensuring the smooth running of the Distribution Center and the responsible departments to serve both the internal customers and external customers in an efficient and professional manner.
    - Ensuring all operation must be achieved in accordance with relevant SOPs and other WIs.
    - Managing 7 departments: Administration, Administration Logistic Center (ALC), IT, Cashier, Main-cashier (Accounting), Decoration and Front Office (including Customer Reception and After-sales Service) with total quantity of 80 staffs.
    - Implementing the highest standards of daily basic management to help Sales and Field Operation achieve their target for sales, profit, shrinkage, stock control and customer service.
    - Being in charge of all administrative and clerical works, non-trade purchasing activities, events preparation, fixed assets management, etc.
    - Coordinating and controlling all administrative cost of the Distribution Center.
    - Assisting Distribution Center Manager in negotiating contracts with external service providers such as cleaning company, canteen, laundry company, taxi company, etc… and developing general initiatives to reduce cost and inefficiencies in Distribution Center.
    - Managing all external service providers to the Distribution Center (cleaning company, free delivery service, canteen, laundry service, etc…) to ensure that the standard of service meets the minimum requirement as stated per contracts.
    - Cooperating with QA Department in Head Office to control issues relating to the safety and hygiene in the Distribution Center.
    - Executing Head Office’s strategies in a timely manner. Acting as an information bridge between Head Office, Distribution Center, customers and competent government authorities, consumer associations.
    - Developing staff skills by on-the-job coaching and implementing succession planning in my departments.

  • Assistant Floor Manager (Non-food)

    Metro - Cash & Carry Vietnam Co., Ltd.
    September 2006 - April 2007 (7 months)

    - Managing Non-food Division including 7 Departments: Media & Home electric, Business Office Telecommunication, Home Improvement, Household, Home Textile, Fashion, Sport & Toys-Garden- Shoes-Luggage.
    - Being responsible for managing activities of staffs to achieve target of turnover, stock value, and shrinkage.
    - Monitoring daily merchandising and cleaning activities of staffs following to Metro’s “6 Basic Principles”
    - Controlling Non-food stock (zero stock, stock 1&2, negative stock) and shrinkage ratio.
    - Conducting customer care and services, operation and services in store as per Metro - Cash & Carry’s SOPs (Standard Operation Procedure) and WIs (Working Instruction)
    - Helping Floor Manager build, check and push Metro Mail, promotion sales, survey customer, market and competitors’ information through staff’s performance.

  • Deputy Administration Manager

    CFT VINA Copper Co., Ltd.
    July 2005 - August 2006 (1 year 1 month)

    - Being in charge of Personnel section of Administration Department.
    - Managing human resources activities according to direction of company management.
    - Being responsible for developing HR programs and policies.
    - Overseeing compensation and benefits programs including medical / social insurance, long and short-term disability, employees’ compensation, vacation, sick leave, holiday pay, retirement programs…
    - Managing staffing / recruiting, employee relations, training and development, employment records…
    - Assisting BOD in annual employee appraisal, reward and incentive programs.
    - Sharing some functions and routine works of G&A sections with Administration Manager (managing activities of Receptionists, Cleaning staffs, Security staffs, drivers; clerical works, fixed assets management...)

  • Trade Manager

    TT Electronics Co., Ltd
    April 2003 - June 2005 (2 years 2 months)

    - Being responsible for the Representative Office - Trade division, specialising in Chemical (Leather finishing agents)
    - Taking charge of all sales and marketing activities of Trade Division.
    - Making sales plans, allocating target for salesmen, and supervising their performance.
    - Controlling A/R (Account Receivable) of custormers, debt to suppliers, in-ex warehouse, delivery.
    - Supervising technical support given to customers.
    - Caring for current key accounts, maintaining good relationship with them and looking for new ones more.
    - Controlling all expenses and budget of the Representative Office

  • Sales Supervisor

    LG - Vina Cosmetics J.V. Co.
    September 2002 - March 2003 (6 months)

    - Managing distributor’s and salesmen’s activities, checking special sales, sales amount, market cover point (MCP)
    - Making plan for distributor, updating results of sales amount, MCP and making daily, weekly, monthly reports.
    - Visiting field, getting information and feedback from market.
    - Working with supermarket key persons to get the shipment, controlling Promoter Girls, Supermarket Salesgirls to increase the real sales amount.
    - Supervising shelf - displaying and renting, and promotion programs at supermarkets.

  • Sales Chief

    Daewoo Hanel Electronics Co., Ltd.
    July 1996 - August 2002 (6 years 2 months)

    - Being in charge of Da Nang Branch Office which includes Sales Office, Showroom, After-sales Service Center and Warehouse to achieve all sales and customer service target.
    - Managing all sales and marketing activities of Danang Branch office within the Middle area market.
    - Making weekly and monthly plan of sales and credit of customers (distributors, whole sellers, special sales …)
    - Summarizing market information and feedback to report to Headquarter in time.
    - Managing Showroom displaying and decoration following to Daewoo Electronics standard; product introduction and operation guides delivering to customers who visit the Showroom.
    - Training staffs new products’ knowledge and customer service in order to bring the best satisfaction to customer.
    - Controlling warehouse in-ex status to ensure stock availability for sales.
    - Following up products delivery to customers and After-sales Service Center together with authorized Service Centers in the Middle area…
    - Controlling all expenses and budget of Branch Office in line of Head Office’s yearly allocation.

Education

  • Danang Economics University (Vietnam)

    Bachelors , Business Administration
    1997 - 2001
  • Da Nang Foreign Languages University (Vietnam)

    Bachelors , English
    1992 - 1996

Training/Certificate

  • Coaching Session Training for Management Level

    2015

    Coaching Skill Training for Management Level

  • Effective Supervisory Skill

    2014

    Effective Supervisory Skill

  • FLMI - Level 1: Insurance Fundamentals (LOMA 280, 290)

    2014

    (LOMA 280, 290)

  • Problem Solving and Decision Making Skill

    2014

    Problem Solving and Decision Making Skill

  • Occupational Safety & Health Management

    2011

    Occupational Safety & Health Management

  • How to Coach and Motivate Employees to Maximum Performance

    2011

    How to Coach and Motivate Employees to Maximum Performance

  • Project Management - Module 1

    2010

    Project Management - Module 1

  • Coaching & Feedback Skills

    2009

    Coaching & Feedback Skills

  • Delivering a Successful Customer Approach

    2009

    Delivering a Successful Customer Approach

  • Situational Leadership

    2008

    Situational Leadership

  • Management for Manpower Source

    2005

    Management for Manpower Source

Personal Information

  • Hobbies and Interests:
    reading, music, travelling, helping others, etc

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