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Lâm Lê

Training Manager at TRUNG NGUYEN GROUP (brand: Trung Nguyen Coffee, G7 Mart, Franchise system )
Ho Chi Minh (Vietnam) - 3 connections

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Overview

  • Current:
    Training Manager at TRUNG NGUYEN GROUP (brand: Trung Nguyen Coffee, G7 Mart, Franchise system )
  • Past:
    • Training Team Lead at Southern Airports Services JSC (SASCO)
    • English Instructor at VietAsia JSC
  • Education:
    • Columbia Southern University
    • University of Technology, Vietnam
  • Connection:
    3 connection(s)

Summary

10 years in training field
6 years in training in retail, hospitality and FMCG industry
Sound knowledge of training and development in organizations
Quick grasp of new technology applied in training
Ability to formulate strategies, make decisions and plan with confidence

  • Job Function:
    Human Resources, Customer Service, Management
  • Industries:
    Airlines/Tourism/Hotel, Education/Training, Retail/Wholesale/Distributor
  • Specialities:
    • Solid writing, editing and oral communication skills in both Vietnamese and English
    • Proficient in using computer software which can enhance productivity
    • Good negotiation skill, especially in English
    • Strong communication, interpersonal, and excellent presentation skills to inspire
    • Excellent interpretation and translation skills
    • Creative thinking
    • Proven leadership and team-building abilities
    • Deep understanding about training market as well as training and education organizations
  • Job Level:
    Manager

Experience

  • Training Manager

    TRUNG NGUYEN GROUP (brand: Trung Nguyen Coffee, G7 Mart, Franchise system )
    November 2015 - Present (7 years 3 months)
  • Training Team Lead

    Southern Airports Services JSC (SASCO)
    May 2010 - October 2015 (5 years 6 months)
  • English Instructor

    VietAsia JSC
    June 2007 - April 2010 (2 years 11 months)

Education

  • Columbia Southern University

  • University of Technology (Vietnam)

Training/Certificate

  • Content Marketing

  • Customer Relationship Management

  • Business Process Management

  • Manager Training Program

  • Transforming Customer Service

  • Professional Selling Skills

Additional Information

  • Groups and Associations:
    Youtube channel:
    https://www.youtube.com/watch?v=VPfYdXvhK8A
    https://www.youtube.com/watch?v=RKtYMz-cdlw
    https://www.youtube.com/watch?v=hteWxxS8daE
    https://www.youtube.com/watch?v=s7mOrfhnU5A
  • Honors and Awards:
    • Receiving Certificate of Merit awarded by The Ministry of Transport for outstanding performance in 2014
    • Receiving Certificate of Merit awarded by Aviation Corporation of Vietnam for outstanding performance in 2013,2014

Personal Information

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