Public Profile

• Second Project - Mobile application project for iOS, Android and window application
o Play Senior Business Analyst as Team Lead and SCRUM Master for project.
o Communicate with clients for requirements gathering following SCRUM by partnering with Product Owner/Manager in UK and Italia in Project.
o Define and Document including mockup/wireframe and diagram, customer business functions and processes in Confluence.
o Act as a liaison between technical team and business team (mostly Product Owner and Product Manager) in the
analysis, design, configuration, testing and maintenance of case management systems to ensure optimal operational performance.
o Further develop test scenarios/cases for final products and verify internally(Sanity and Smoke test) before delivering to Testing team in Indian.
o Coordinate with testing team in Indian to ensure the quality of final products.
o Provide deliverable documents such as functional specification, Release Notes,
test Scenarios/cases.
o Support installation/configuration in third party software application in term of integration.
o Report weekly about project progress to top manager.

• First Project - Retail Supermarket project
o Play Consultant as project coordinator role
o Onsite at clients for working.
o Give consultant as following:
 Retail business domain upon GOLD solution of Symphony partner.
 CRM, POS, Promotion management software…
o Analyze GAP/Requirement between AS-IS and TO-BE process.
o Manage and follow up outstanding question/Change Requests.
o Define Training material and training course for customer.
o Support to build UAT/GO LIVE plan for project.
o Ensure SOP (Standard Operation Procedure) and training material of customer are up to date following To-Be Process.
o Support customer for Test Case/Scenario and UAT.
o Coordinate between Customer and third party software.

• Support Singapore side for ERP project based on Odoo (OpenERP) solution and Software Products from Product team.
• Compile Document: URS, UAT, User Guide, Test Scenario….
• Meeting with Service Delivery department and customer in Singapore to gather requirements.
• Manage Tasks in Asana and TeamGantt to assign to Dev member.
• Play QC role and perform UAT to partner.
• Compile product roadmap for software product.

• Business Consultant
o Giving the consultant to prospect customers about the DMS solution of FPT in FMCG Business.
o Gathering requirement then report to sales department.
• Business Analyst in Masan Consumer project
o Analyzing and Mapping Data for ETL integration, Gamification.
o Gathering requirements from other department
o Preparing Test Scenario, Mockup
o Training Level 1 and Level 2 support team about the business flow and technical flow.
o Support BI report in OBIEE Oracle to create report for Sales Department.
o Support UAT in testing, verifying bugs/issues.