Current:Project Manager at PNJ
- Senior IT Business Analyst/Consultant/Team Leader at Amaris
- Business Analyst Leader at Commgate
- Business Analyst at FPT software
- ICT Solution Consultant at Trends and Technologies Inc Viet Nam
- Hoa Sen University of HCMC
Open to new challenges
- Retail - Supply Chain
- knowledge and a bit of experience with FMCG/Ecommerce
- Mobile application.
- Both Consultant and Project Management side
- Both Agency and client side
Prefer to work for company with either Products in house or Projects/services in digital transformation period.
Industries:IT - Hardware/Networking, IT - Software/E-commerce
Job Level:Team Leader/Supervisor
PNJ Retail/Wholesale/DistributorJune 2019 - Present (1 year 3 months)
Manage strategic/Digital Transformation projects of Group following Project Portfolio.
Manage and conduct communication of Project Management procedure for Group.
Develop Portfolio Project Management Dashboard for BOD and PM team.
Manage End to End life cycle Projects.
Capable to manage IT/software and Business Projects.
Senior IT Business Analyst/Consultant/Team Leader
AmarisFebruary 2017 - May 2019 (2 years 3 months)
• Second Project - Mobile application project for iOS, Android and window application
o Play Senior Business Analyst as Team Lead and SCRUM Master for project.
o Communicate with clients for requirements gathering following SCRUM by partnering with Product Owner/Manager in UK and Italia in Project.
o Define and Document including mockup/wireframe and diagram, customer business functions and processes in Confluence.
o Act as a liaison between technical team and business team (mostly Product Owner and Product Manager) in the
analysis, design, configuration, testing and maintenance of case management systems to ensure optimal operational performance.
o Further develop test scenarios/cases for final products and verify internally(Sanity and Smoke test) before delivering to Testing team in Indian.
o Coordinate with testing team in Indian to ensure the quality of final products.
o Provide deliverable documents such as functional specification, Release Notes,
o Support installation/configuration in third party software application in term of integration.
o Report weekly about project progress to top manager.
• First Project - Retail Supermarket project
o Play Consultant as project coordinator role
o Onsite at clients for working.
o Give consultant as following:
Retail business domain upon GOLD solution of Symphony partner.
CRM, POS, Promotion management software…
o Analyze GAP/Requirement between AS-IS and TO-BE process.
o Manage and follow up outstanding question/Change Requests.
o Define Training material and training course for customer.
o Support to build UAT/GO LIVE plan for project.
o Ensure SOP (Standard Operation Procedure) and training material of customer are up to date following To-Be Process.
o Support customer for Test Case/Scenario and UAT.
o Coordinate between Customer and third party software.
Business Analyst Leader
CommgateApril 2015 - January 2017 (1 year 9 months)
• Support Singapore side for ERP project based on Odoo (OpenERP) solution and Software Products from Product team.
• Compile Document: URS, UAT, User Guide, Test Scenario….
• Meeting with Service Delivery department and customer in Singapore to gather requirements.
• Manage Tasks in Asana and TeamGantt to assign to Dev member.
• Play QC role and perform UAT to partner.
• Compile product roadmap for software product.
FPT softwareFebruary 2013 - March 2015 (2 years 1 month)
• Business Consultant
o Giving the consultant to prospect customers about the DMS solution of FPT in FMCG Business.
o Gathering requirement then report to sales department.
• Business Analyst in Masan Consumer project
o Analyzing and Mapping Data for ETL integration, Gamification.
o Gathering requirements from other department
o Preparing Test Scenario, Mockup
o Training Level 1 and Level 2 support team about the business flow and technical flow.
o Support BI report in OBIEE Oracle to create report for Sales Department.
o Support UAT in testing, verifying bugs/issues.
ICT Solution Consultant
Trends and Technologies Inc Viet NamJanuary 2011 - January 2013 (2 years)
• Giving a consultant to customer about ICT solutions
o Communication telephone
o Monitoring system.
• Playing Presales role for supporting Sales Department, Purchase Department and technical team.
• Managing configuration in projects as main contact with customer.
• Coordinating with other partner for tracking process.
• Co-operate with Cisco, Juniper, HP and Avaya vendors to support customers.
• Join the training course and seminars of Cisco, Juniper, HP, Avaya and VMware.