Public Profile
Phuong Tran
Talent Development & Culture Manager at Sheraton Saigon Hotel
Ho Chi Minh (Vietnam) -
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Current:Talent Development & Culture Manager at Sheraton Saigon Hotel & Towers
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Past:
- Convention Services Manager at Sheraton Saigon Hotel & Towers
- Guest Service Manager at Sheraton Saigon Hotel & Towers
- Starwood Prefered Guest Coordinator at Sheraton Saigon Hotel & Towers
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Education:
- Bournemouth University
7 years working experience, my tasks are mostly to deal with client, handling with VIP client, complaint, special request, organize events, group MICE
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Job Function:
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Industries:Airlines/Tourism/Hotel
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Specialities:- Customer Services
- Problem handling
- Organize events -
Job Level:Manager
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Talent Development & Culture Manager
Sheraton Saigon Hotel & Towers
August 2013 - Present (12 years 1 month) -
Convention Services Manager
Sheraton Saigon Hotel & Towers
October 2010 - August 2013 (2 years 11 months) -
Guest Service Manager
Sheraton Saigon Hotel & Towers
June 2007 - October 2010 (3 years 5 months) -
Starwood Prefered Guest Coordinator
Sheraton Saigon Hotel & Towers
June 2006 - June 2007 (1 year)
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Star Service Standards Train the Trainer
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Star Recovery Train the Trainer
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The Welcome
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Behavior Interview Train the Trainer
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Successful transition to Supervisor Train the Trainer
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The Sheraton Voice Train the Trainer
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Groups and Associations:VinaHR - Top HR Network in Vietnam
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Honors and Awards:- Employee of the 3rd quarter of 2006
- Brand Champion of 2012
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Hobbies and Interests:Watching football, film
Playing table tennis, billard, badminton
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