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Quan Hoang

Operation Management at 126 Real Estate & Hospitality JSC
Ha Noi (Vietnam) - 0 connections

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Overview

  • Current:
    Operation Management at 126 Real Estate & Hospitality JSC
  • Past:
    • General Manager at De Syloia hotel
  • Education:
    • Columbia Southern University, Vietnam
    • Ha Noi University, Vietnam

Summary

  • Job Function:
  • Industries:
    Food/Beverage/Dairy, Airlines/Tourism/Hotel
  • Specialities:

    Set up and manage the first beach Condotel resort model with 72 villas and 90 apartments in the North of Vetnam (Thanh Hoa province). Manage the project under pre-feasibility study, construction and infrastructure.

    • Manage the project feasibility and supervise the construction, infrastructure, scenary to be suitable with hospitality and tourism purposes.
    • Engaged in the first beach villas and condotel contruction project in Thanh Hoa province in the North of Vienam.
    • Establish the marketing and sales stragtegy for the resort in order to launch an image and brand in mass media and clients to keep up with summer tourist season 2012.
    • Manage to a sales team in Hanoi office and make report to the Board of Management weekly.
    • Support recruitment processes, and motivated a work force staff of up to 150 employees.
    • Provide training program to service staff to enhance customer service and increase profits through suggestive selling, leadership demonstrating a motivational management style, inspiring others to develop and succeed.
    • Balance service with costs to ensure profitability
    • Promote customer satisfactions for return customers and repeat business. Coach/mentor staffs to optimize levels of service and to excel in performance
    • Monitor food and beverage quality and presentation, recommend improvements
    • Monitor purchases and inventories control with attention to budget guidelines
    • Recommend improvements on budgeting, cost control, and profit and loss analysis
  • Job Level:
    Director

Experience

  • Operation Management

    126 Real Estate & Hospitality JSC
    December 2010 - May 2012 (1 year 5 months)
  • General Manager

    De Syloia hotel
    March 1995 - November 2010 (15 years 11 months)

Education

  • Columbia Southern University (Vietnam)

  • Ha Noi University (Vietnam)

Training/Certificate

  • Human resources for Tourism

  • Trainer for Trainer

  • Language & Hospitality

Personal Information

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