Public Profile

Graduated from HCM University of Technology with the Final Academic Record: Good
4 years experience in Freight Forwarding.
From 6/2012 to now: Working at customer service, Documentation import/export staff and Clearance Customs at Golden Ospreys Logistic
Working procedure:
Export Customer Service
- Arrange and send sea/air/express booking timely and accurately as per client request
- Liaise with carrier to resolve swiftly issues relating to bookings like space availability, empty pick-up, extending closing time…

- Provide good customer services at all time to assist clients catch the intended bookings
̵ Monitoring the loading, departure, transshipment and arriving schedule to notify Clients any schedule deviation
̵ Handling document to ensure shipping documents is prepared according to carriers’ deadline
̵ Support update rate for common routing shipment ̵ Update carrier sailing schedule
Documentation Export Staff
In charge of EXPORT ocean & AIR export - FLC, LCL & Consolidation.
- Issue Bill of lading, invoice to customer; statement to overseas partners.
- File AMS for USA shipments. Checking invoice / packing list/ Final inspection test report for Garment shipments to USA.
- Solve problem that arise during delivery
- Report to Leader, overseas partner
Documentation Import Staff
- Evidence from imports, release orders Delivery (D / O)
- Receive voucher headquarters (bill of lading, manifest ...), contact the carrier / shipping lines to hold the ship docked calendar
- Check the validity of the documents. If necessary amendment procedures supplemented with customers
- Preparation of documents delivery order (D / O): delivery order, HB / L ...
- Get delivery order (D / O) from the carrier / shipping lines, track the progress of work to be warehoused parts and cargo notification process
- Monitor and report on the allocation of D / O for Customers - Solve problems related to the shipment charge
Clearance Customs Staff
- Making the documents related to the customs procedures (declarations VNACC, C / O, Inv, PKL, contracts, insurance, ...)
- Care and customer advisory services
- Solve problems that arise in the course of delivery
- Communicate with clients to guide delivery information
- Coordinate with other departments to ensure the work is done according to the requirements

From 6/2011 to 6/2012: Working at Clearance Customs at Trinh Gia Co.,Ltd
Clearance Customs Staff
- Making the documents related to the customs procedures (declarations ECUS 4, C / O, Inv, PKL, contracts, insurance, ...)
- Care and customer advisory services - Solve problems that arise in the course of delivery
- Communicate with clients to guide delivery information
- Coordinate with other departments to ensure the work is done according to the requirements