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THI DUNG BUI

CS DOCUMENT TEAM LEADER at HAPPAG LLOYD VIETNAM
Ho Chi Minh (Vietnam) - 0 connections

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Overview

  • Current:
    CUSTOMER SERVICE MANAGER at UNITED ARAB SHIPPING COMPANY LTD
  • Past:
    • DOCUMENTATION / CUSTOMER SERVICE EXECUTIVE at UNITED ARAB SHIPPING COMPANY LTD
  • Education:
    • Foreign Trade University, HCMC Branch, Vietnam

Summary


As you can see from my below CV, My responsibilities included setting KPIs, management of the Customer service team, supervising SOC bookings, handling tender accounts, working closely with Sales and Operation team as well as drive Customer service team to resolve complaints/ claims (including rate discrepancy/cargo damage/ transit time /return origin….) from customers in and outside, conducting training to staffs when needed.

  • Job Function:
    Other
  • Industries:
    Freight/Logistics
  • Job Level:
    Manager

Experience

  • CUSTOMER SERVICE MANAGER

    UNITED ARAB SHIPPING COMPANY LTD
    January 2015 - July 2017 (2 years 6 months)
  • DOCUMENTATION / CUSTOMER SERVICE EXECUTIVE

    UNITED ARAB SHIPPING COMPANY LTD
    November 2010 - December 2014 (4 years 2 months)

Education

  • Foreign Trade University, HCMC Branch (Vietnam)

Personal Information

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