Public Profile

(VI (Vietnam Investments) Group is a private equity firm that focuses on high growth businesses in Vietnam. VI Group was founded by experienced operators, entrepreneurs and investors with a long standing interest and affiliation with Asia and Vietnam. VI Group has investments in Education (AMA Viet Nam, Wellspring school) manufacturing (Vnf), transportation and logistics (Gemadept Corporation, Vinafco Company), tourism and hotels (Thien minh Group), Quick Service Restaurants (QSR Company), affordable housing (Nam Long Company), media & entertainment (Galaxy), Financial Services (Vndirec Company) and Information Technology (Hipt Company).
The American Academy of Vietnam (AMA) is a diversified company specializing in innovative English language training and professional education programs. AMA evolved from the American Information Technology & Management Association (AITMA) in order to provide focus to the range of educational services and language training distributed among its twenty-seven campuses in Vietnam)

Duties:

• Overall responsible for Infrastructure system for the whole Vietnam Business Unit consist of 27 sites with over 870 users and coordination in Thailand Team. Manage team to provide services on Business Applications, Infrastructure and Helpdesk.
Working with business leadership to plan and deliver business value added IT services by applying the ITIL standard best practice which will ensure smooth and secure IT operations.
Apply information technology to save costs and increase the business of the company.

• Business System:
- Co-ordination in Business Processes Review projects on documentation of all existing business processes and investigate on improvement, store all documents in SharePoint.
- Co-ordination on the implementation of ERP project for a new business, ERP Microsoft Dynamics Navision 2015(Financial Management, Purchase, Sales integrated with HR Software and SMS (School system Management).
- Implement integrated online systems for managing administration works to improve the performance and maintain the integrity of business flows.
- ELearning online: Placement test, training for staff, student, teacher…
- Co-ordination on implementation of HR (Employees Management, Insurance Management, Attendant Management, Payroll Management, Training Management, Recruitment Management, Appraisal Management ( KPI, Competency), Integrate with SMS system to calculate Time Sheet of teachers each day, Integrate with Dynamic NAV system)
- SMS (School system Management) System:
- Implement SMS(School system Management) is a system that controls every feature of AMA including student, teachers, classes, courses, CRM, CORP/FTDP…

• Infrastructure:
- Design, plan and implement international and domestic links - MPLS networks, WAN, LAN.
- Optimizing network traffic using Riverbed solution.
- Deploy and manage networking system and products (Cisco, Firewall Fortinet, IBM, and Server 2012, IBM System Storage DS4700 Express ).
- Enforcing Wireless, VPN Authenticate with Active Directory.
- Consolidate systems and servers with virtualization using VMWare ESX 6.0
- Manage Domain Controller, MS Exchange 2013, MS SQL, and MS SharePoint.
- Design, plan and implement VoIP System and Call Center to utilize network and communication requirement.
- Manage IT Disaster Recovery plan and business continuity plan (Place Servers at FPT Data center)
- Managing IT cost and budget, IT policy, software compliance and auditing
- Arrange and provide user training on various IT subjects.
- Standardize IT service following ITIL model with software Helpdesk engine 9.0

• Service Desk:
- Implement Helpdesk system using ITSM to keep track and provide support service to 870+.
- Monthly reporting team helpdesk performance to improve the quality of service as per the committed SLA.

• Report to General Director.

(This is 100% Australian Corporation - has been developing Saigon Golf, Country Club and Residences project at An Phu, District 2 HCMC and Ha Noi ) and Hotel Norfolk and Norfolk Mansion
IT Manager
Duties:
• Responsible for planning, designing, implementing and upgrading the entire IT infrastructure of securities company (networks, systems, devices, servers...) ; Installation information system (Active Directory, mail, virus system, file sharing…).
• IT infrastructure managing: Router Cisco 2811, Cisco Catalyst Switch 3750, 2960, Firewall Fotinet 600C, Astaro ASG 420, Microsoft Exchange Server 2010, SQL Server 2012, IBM System Storage DS4700 Express, EXP 810 PABX …
• IT systems: Servers IBM 3750 M4, Windows Server 2012, VMware ESX 5.1,Web server Symantec backup Exec version 2012, Server Kaspersky antivirus...
• Responsible for develop and maintain: Website, SharePoint system, Goflsoft system, ERP Microsoft Dynamics Navision, Lync Server 2013
• Preparing to provide a model for establishing, implementing, operating, monitoring, reviewing, maintaining and improving the Information Security Management System (ISMS).
• Review and prioritize significant information assets and security threats.
• Manage the incident management system and takes care of incident management activities: corrections and corrective actions for all incidents reported in the system.
• Establishing IT Disaster Recovery Plan and business continuity plan as well as monitoring, consulting the IT risk assessments and risk management.
• Dealing with the software’s licenses and relevant IT needs for all internal computer users in accordance with the current IT codes & regulations. Coordinating with the involved ones/ departments to buy & control related IT assets & accessories to support the office & projects when required.
• Implement all strategies for IT operations and supervise efficient working of all IT staff and prepare orientation programs for all new employees and ensure compliance to all deadlines and provide upgrade to all systems as per requirement.
• Manage the IT service desk team and assign the SDI’s according to the site and the branches.
• Preparing Performance reports for monthly and weekly performance reviews based on ITIL best practices.
• Ensure SLA compliance by all Service Desk Team members
• Logging all the incidents to the Manage Engine Service Desk Plus system following all the open case with the technical teams till it’s been closed according to the SLA & OLA and escalating to the management if the SLA had been breached.
Have Knowledge and skill about database system such as: MySQL, SQL Server, Oracle.
• Provide and secure network services such as: DNS, DHCP, HTTP, HTTPS, FTP, POP,SMTP, SSH, SNMP on Linux such as : Apache Server, Send Mail server , FTP server, DNS server, Zabbix software , MRTG software
• Have a Knowledge about VMware solutions : ESX , ESXi, VMware Sphere, VMware Center, virtual network, virtual storage
• Training & improving IT skills for the subordinates to fulfill their IT duties
• Report to Acting General Director

( Odyssey Resources has 100% Australian. Odyssey Resources has two business providers of services to Australia and services to Viet Nam. Odyssey Resources is outsources accountant and provider a range of accounting, tax and booking services.)
Duties:
• Responsible for planning, designing, implementing and upgrading the entire IT infrastructure of company (networks, systems, devices, servers...). One head office and two branch offices in Sydney city and Ha Noi capital: Building back- bone network ( One head office and two branches) for centralizing management, Installating information system(active directory, mail, virus system, file sharing…)
• Responsible for develop, maintain security plans, risk management, disaster recovery
• Strategic design, expert advice, consultation and implementation of network and IT solutions in conjunction with IT team
• Manage an IT administrator team
• Implement and maintain, security Mail Qmail - Fedora core 10 and Website
• Implement and maintain configure Fortinet FortiGate 620B, ASA 5540, Cisco Catalyst 3560 and cisco Switch 2960...
• Implement and maintain monitoring system with: Spiceworks to monitor router, switch and core servers
• Install and configure backup projects using Symantec backup Exec version 12.5
• Familiarize with various storage systems especially IBM VXA-2 internal and IBM VXA-3 External tape drive
• Implement and maintain antivirus with Kaspersky administration kit version: 8.0.2163, Kaspersky antivirus 6.0.4.1424 for all system
• Support all users to make sure there is not any trouble in their work such as PC, telephone line, network connection, internet access, email
• Have Knowledge and skill at database system such as: MySQL, SQL Server
• Have a Knowledge and skill at ISO 17799 (security network ISO and create security policy
• Implement , install and maintain accounting software:APS- Advanced Professional Solutions, Handisoft, Handisoft Sql, Myob Accountants Office, Myob Accountants Enterprise,Simple Fund, Banklink, CGT Report, Misa 2010 ,Quickbook, Fast 2010…
Experienced deployment in CRM software, ERP software, SAP software( Finanial Management, Human Capital Management, Inventory Management, Supply Chain Management, Customer Relationship Management, Asset Management, Sales Force Management, Warehouse Management, Point of Sale Systems, Manufacturing Scheduling).
• Experienced in Linux system: DNS, Mail, File server, FTP, Monitor, MySQL Database, DHCP, Squid Proxy..
• Report direct to Director

( Has 100% Korea. FTN Garment Corporation apparel experts has Main office in HCM and 3 factories in Binh Duong and Ha Noi, Hai Phong. FTN Garment Corporation available in Korea, Philippines, China and Vietnam.)

Duties:
• Management, installing, maintaining cable and computer system
• Manage local IT team to provide support for desktop applications, network and Application Oracle ERP
• Implementation of new application deployed from the head office
• Manage relationship with vendors and internal users
• Technology infrastructure deployment, support and administration
• Manage LAN security and network performance
• Experienced in installing, configuring, troubleshoot problems with Lotus Dominno Version 6.5 Server on Windows Server , Configuring Lotus Notes Client
• Experienced in Exchange Server 2K3, Windows 2K3 Server, ISA Server 2K3, Symantec Norton Anti-Virus Corporate Edition 7.6, Veritas Backup Exec 10 ARCServe 2000 and higher
• Experienced in network monitoring and troubleshooting
• Experienced in Web content filtering and anti-spam solutions is a plus
• Experienced in VoiP
• Experienced in telephone exchange

(Tharkral One Corporation, Systems Integration Company in Vietnam IT services including Hardware, Software Business Solutions ERP, CRM, BI, solutions IT infrastructure, and technical support . And partner with large firms such as IBM, Lenovo, HP, Cisco, Microsoft, EMC, Symantec, Zyxel, KINGSMART, Tharkral One available in other countries: Singapore, Hong Kong, China, India, Malaysia, Philippines, Vietnam, Cambodia, Nepal, Bangladesh, Sri Lanka, UAE, Bhutan and Afghanistan)

Duties:
• Survey, design and install customer’s network system
• Repair and maintain as IT service for all customer’s requirement about computer,
• network system and others
• Install, troubleshoot and repair computer software and hardware

Projects involved:

Management, Installing, maintaining cable and computer network system such as Coca Cola Corporation, Sika LTD, Adidas Corporation, ABN-AMRO Bank N.V, JollibeeVN CO.LTD, Philip Morris Viet Nam S.A, Shiva Exports, Sumitomo Corporation