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Hai Vuong
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Current:Supervisor at Omega National Productions
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Past:
- IT Support Engineer at Theodore Alexander HCM Ltd
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Education:
- Hoa Sen University, Vietnam
- Vietnam, Vietnam
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Connection:11 connection(s)
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Job Function:IT/Technical
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Industries:IT - Hardware/Networking
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Job Level:Team Leader/Supervisor
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Supervisor
Omega National Productions IT - Hardware/Networking
June 2011 - Present (8 years 8 months)• Do report the status of all servers and all clients (up or down) to Boss.
• Configuration, setup, maintain and administer Panasonic PABX KX-TES824.
• Manage server such as mail system, printer server, DC/AD/VPN/DHCP.
• Proven experience in network administrator (Windows 2003 and Windows 2008 server include: Active Directory, Windows XP, Windows 7, Microsoft Office 2010…)
• Terminal server knowledge.
• Support all users about all problems about computers; telephone Ext and printers.
• Perform daily support end users access network, software incorrupt, email Exchange, troubleshooting problem occur
• Plan, maintain and troubleshoot for software, hardware, servers, system and check line internet, telephone
• Backup system by Acronic Software and security of the network in general by ISA software.
• Install and configuration clients and server account software (Misa Software).
• Plan and implement IT budget, managing third party software licence and hardware, cable network; PABX; cable telephone vendor…
• Manage the implementation of a proper IT policy convering IT Facilities, IT use (Security and Ethics), IT continuity plan
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IT Support Engineer
Theodore Alexander HCM Ltd
August 2008 - June 2011 (2 years 10 months)• Configuring and troubleshooting users about all problems computers and Operator telephones, Ext. telephones.
• Support and install windows server 2003, 2008 and Microsoft Exchange 2003, 2007 and maintain hardware servers.
• Inventory documents about all error computers.
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Hoa Sen University (Vietnam)
Bachelor of Engineering , Network Engineer
2009 - 2012 -
Vietnam (Vietnam)
College , Network Engineer
2006 - 2008
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Soft Skill
2012
- Communication and Presentation Skills. - Problem Solving Skill. - Organizational Skill
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