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An Truong

Operations Manager at Bao Tin Foods
Dong Nai (Vietnam) - 66 connections

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  • Current:
    Operations Manager at Bao Tin Foods
  • Past:
    • Sales and Operations Manager at Lam Soon Vietnam
    • Distributor Operation Supervisor at Bien Hoa Sugar
    • Assistant IT Manager at Dong Duong F&B
    • Sr. Software Executive at Sy Truong
  • Education:
    • International Business Administration, Vietnam
    • University of Information Technology, Vietnam
  • Connection:
    66 connection(s)


- 10+ years as the role of Team Leader, Supervisor, Manager
- Experience in FMCG, sales operation management, information system.
- Excellent troubleshooting and problem solving skills.
- Excellent communication, presentation and passion for growth.
- Proven business management competency and team management.

  • Job Function:
    Management, Sales, Trade Marketing
  • Industries:
    Food/Beverage/Dairy, IT - Software, Retail/Wholesale/Distributor
  • Specialities:
    FMCG, sales operation/capability/admin management, sales planning/analysis
  • Job Level:


  • Operations Manager

    Bao Tin Foods
    March 2015 - Present (5 years 2 months)

    - Take responsible to develop, organize and improve company process to ensure revenue growth and profitability.
    - Work with management team in establishing and maintaining buying as well as sales in planning, forecasting.
    - Develop and establish management system. Monitor, analyze and do ad-hoc report on sales results.
    - Provide the effective analysis of sales operations, effective supply chain warehouse -> delivery -> customers.
    - Follow cash flow / payment, prepare and control company budgets. Control inventory. Plan effective strategies for the financial well-being of the company (P&L).
    - Lead the development of the company long-term strategies with own-brand and store chain project.

  • Sales and Operations Manager

    Lam Soon Vietnam
    June 2014 - December 2014 (6 months)

    - Manage GT sales team and take responsibility on channel effectiveness.
    - Act as the process/system expert and is responsible for process improvements and corrections where necessary (control & discipline)
    - Review, analyze and evaluate coverage, distribution, trade/marketing activities, resource utilization to gather customer insights.
    - Analyze brand/category performance on region/customer base in terms of sales perspectives.
    - Plan and lead to ensure quality of trade promotions and marketing activities.
    - Develop activities calendars as well as sales strategy/plan in terms of timing, budget, mechanic, sales target.
    - Provide accurate and timely forecasts to ensure the sum total of category / customer plans allow achievement of company objectives.
    - Track sales data (primary/ secondary sales/ stocks, promotions…) daily-weekly-monthly-quarterly (by brand/category by region).
    - Develop capabilities of sales force.
    - Assist in pricing policy / building price list.
    - Report to General Director.

  • Distributor Operation Supervisor

    Bien Hoa Sugar FMCG - Household / Personal Care
    October 2011 - May 2014 (2 years 7 months)

    ** Distributor Operation Supervisor (03/2012 - 05/2014)
    - Assist Manager in opening new distributors nation wide.
    - Take charge of ASM of South Central-Highlands.
    - Work with IT and software vendor in deploying Sales module of ERP for Sales Marketing dept.
    - Supervise distribution network's operation: Distribution Management Software, logistics, distributors, target, sales capability…
    - Keep the main role in deploying DMS project (including DMS Mobile) from pilot to nationwide execution.
    - Review, identify and implement distribution process enhancements.
    - Plan and lead Audit Team to review the operation of distribution network and market.
    - Track/review expenditures and provide P&L statement of channel.
    - Develop monthly/quarterly/annual sales plan and provide comprehensive sale performance review and analysis.
    - Forecast for sale and propose next action plans.
    - Responsible for all kind of reports: coverage, sale, inventory, budget, expense.

    ** Sales Supervisor (10/2011 - 03/2012)
    - Ensure the achievement of sales, distribution targets as planned.
    - Do training and monitor sales team members.
    - Plan and deliver sales targets.
    - Implement sales activities & follow up planning as determined by the ASM.
    - Clarify customer segmentation.
    - Explore sales opportunities and propose for activities.
    - Trade inventory management.
    - Build and develop customer/distributor relationship.
    - Update market/competitors movement for report and proposal.

  • Assistant IT Manager

    Dong Duong F&B Food/Beverage/Dairy
    November 2010 - August 2011 (9 months)

    - Search, deal, manage vendors and providers.
    - Plan, organize, deploy IT & phone system for Domino's Pizza stores.
    - Supervise and support vendors in system installation and maintenance.
    - Manage head office and Domino’s system (Inventory, Accounting, HR, Marketing…).
    - Monitor department budget allocation.
    - Handle, resolve internal customer complaints and service provider inquiries.
    - Record details of inquiries, comments, complaints and actions taken.
    - Train IT officer and operation staff at stores.

  • Sr. Software Executive

    Sy Truong IT - Software
    December 2006 - September 2010 (3 years 10 months)

    - Work with manager and clients in US.
    - Develop applications for clinic projects, web-based applications, mobile devices.
    - Lead a team (4 members) and serve as project manager on assigned projects.
    - Compose document and test script for projects.
    - Analyze, customize and implement software solutions for clients.
    - Handle the tasks of solving customer queries and concerns.
    - Evaluate reports and clients’ feedback.
    - Office administration.


  • International Business Administration (Vietnam)

  • University of Information Technology (Vietnam)

Personal Information

  • Hobbies and Interests:
    going around hometown at night...

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