Current:HR-Admin Manager at BINH AN WATER COMPANY LIMITED
- BOD’s Secretary at World Star Advertising JVC
- Sales Assistant at Coca-Cola Beverage Vietnam Ltd.
- Secretary at HOA VIET JVC – VIETNAM GOLF & COUNTRY CLUB (LAKEVIEW VILLAS)
- HCMC Economic University, Vietnam
- HCMC University of Social Sciences and Humanities, Vietnam
Organize all internal events, company activities.
Work closely with the local authority to maintain good relationship, cooperation and benefit.
Supervise Office Admin, Drivers, Tea Lady, and Gardeners for smoothly operation of the plant and the comfortable working environment.
Ensure ISO 9001:2008 and OHSAS 18001:2007 system is carried out without non-conformity as being head of Admin dept. and member of management.
Propose / carry out social works
Ensure the company’s policy and internal rules is carried out comply with Vietnam labor law.
Carry out HR function such as recruiting, staff orienting, staff training& development, appraisal, C&B, labor relation …
Budgeting and control the expenses.
Identify and manage risk scorecard for Admin-HR.
Deal with insurance broker to gain good package and supervise accident insurance claim.
Assisting GD in external communications, paperwork, translate training presentation, etc;
Translate / draft documents
Supervise application for extension of visa / residence permit / work permit/ driving license for foreign staff
Job Function:Management, Human Resources, Admin/Clerical/Translator
Industries:Arts/Design, Food/Beverage/Dairy, Industrial/Consumer Manufacturing
Specialities:Contribute in making the operation system stronger by revising the process/regulation such as internal labor rules, internal regulations, recruitment process, training & development process and some other processes of ISO 9001 : 2008 and OHSAS 18001: 2007 system.
Re-set to make the filing system in soft and hard copy become effective.
Reduced costs for Administration - HR dept. such as expenses for recruitment, cost of training/ stationery/courier/ office equipment/landscape ... by changing/ improve the processes, seeking new suppliers, standardize the office office equipment / stationary.
Be master in labor law;
Thoughtful understanding on ISO 9001: 2008 and OHSAS 18001: 2007 system to create a checklist for internal audit and suggest to revise some processes to improve the system.
Make the activities / events of the company become more dynamic, more attractive and attract more participants by giving creation/idea in organizing it.
Success in management roles
Good relationship with local authority and government agencies such as PC of ward, DOLISA, Training Center and Universities.
BINH AN WATER COMPANY LIMITEDOctober 2011 - Present (10 years)
World Star Advertising JVCDecember 2008 - October 2011 (2 years 10 months)
Build up system of policies, procedures, form, stardard and regulations, company culture, KPI, salary scale,filing system included hard copy, soft copy; IT and backup system for whole Company
Build up supplier database and draft rules and regulations in purchasing. Deal and choose fixed supplier for regular order.
Work closely with Marketing dept. in planning and organizing Company activities
Organize and execute customer care activities through occasions mid-autumn, Tet holidays ...
In charge of event logistic withproper time and cost management
Evaluate and propose softwares for HR & Office Management and for Media and follow it’s customize process.
Propose ideas to improve organizational structure and operation and provide consultancy to BOD to manage labor issues, included making monthly report on employee’s status/performance.
Assist HR in solving the employees concerns by understanding their problems through proper communication.
Identify demand, planning, coordinating and organizing training course.
Train MS office in order to create professional manner to employees.
Screen and interview some positions for company and for group.
Interprete at meeting and entertain foreign partners visit company.
Proof-read, drafting and translate contracts, agreement related to Advertising, Format, Partnership, sponsorship deal etc.
Responsible for compose important correspondentsand communicate with government authorities, TV station as assigned.
Edit scripts, contents of PR, newsletter, brochure, video clip and speech of event…
Write meeting minutes and monitor the work assigned to ensure properly completion on due time and right way.
Coordinate and supervise deparmental secretaries to ensure the company's work flow.
Communicate and in charge of some special projects with partners, customers in and out of Vietnam.
Consolidate monthly, quarterly reports and annual master plans of depts.
Provide all admin and secretarial support to BOD
Quickly adapt well to entirely new media environment for a month only.
Successful set up company system within a year when the company is developing fast but the system is not stable.
Successful use of KPI system for evaluating performance of employees.
Building internal system stability, ensuring departments are supported at best.
Make the operation of the building in top shape every day.
Becoming a best communicator in company, a bridge between BOD and depts.
Change my dressing style and appearance and create a fashionable trend in line with media field in Company.
Successful in improving manner and working skills of employees through training MS office and instruct soft skills, working methods to them.
Demonstrate the strong competence in communication, persuasion and problem solving by helping HR solving complains/ staff issues.
Contribute to organizational and operational stability by recommendations about dept structure, manpower, estimate turnover rate and giving solution.
Success in leading secretary team that are praised by everyone for our communication and productivity.
Give best secretarial support for the BOD with three different personalities and 3 different leadership styles.
Coca-Cola Beverage Vietnam Ltd.July 2007 - July 2008 (1 year)
Preparing sales report for whole southern of Vietnam that including full information of actual volume,target volume,programs up to date, promotion launching,marketcoverage,sales performance,competitorprice &activities,to present to BoM(weekly, monthly, quarterly, yearly, monthly Dashboard and upon request)
Help Sales Managers review volume forecast weekly by the way comprehend promotion programs, production plan, market status and Distributor inventory.
Consolidate forecast volume of whole South submit to supply chain for weeklyproduction plan.
Tracking promotion programs result and its redemption.
Provide full secretary support as schedule appointments & meetings;arrange travel or market visit with accommodation, transportation, air-ticket booking; and personal affairs for Sales Managers.
Check outlook account of Southern Sales Manager and reply/ solve issues within competence.
To be a contact point for anything related to Sales Dept., answer phone& receiving guests for beverages information inquiries.
Handle complaint via phone, mail or letter. Co-ordinate with Customer Information Center protects company reputation.
Co-ordinate with Marketing Dept. in organizing conference,promotion program launching, kick-off event...
Work closely with HR in recruitment, training,evaluation,follow up labor contract update Sales Staff profile, Org. Chart.
Help trainers in every course designed for Sales team with toolkit, training documents, room set up, participant inviting.
Follow up payment: car rental & maintenance, cooler freight & warehouse.
Raising PR, PO and make Good Receipt in SAP system.
Receive and ensure accuracy of all expense claims from Sales Staffs base on company travel policy.
Control budget by find out reasonable expenses, estimate payable accounts then make accrual and book RE in SAP system monthly.
Supervise admin team to ensure the admin worksare done properly & smoothly and sales teams are given full support.
Completed a huge workload with no traffic jams.
Supervise admin team successfully formed a smart team for effectively supporting the sales staff in market.
Active support for BOM in preparing clear reporting though analytical data and included necessary informations.
Best support for SM solve problems at the company when he is in the market for visit.
Familiar working in high pressure environment
Increased knowledge of FMCG
Know how to operate an office
Be master in computer skill, customer care skill through all kind of reports and handle inquiries from customers.
Initial success in management roles.
HOA VIET JVC – VIETNAM GOLF & COUNTRY CLUB (LAKEVIEW VILLAS) Electrical/Electronics/ComponentsNovember 2005 - July 2007 (1 year 8 months)
Act as a main liaison between Villa site with other dept. in head office.
Compose correspondence, contracts, appendix, extension, memo of understanding, letter of offer and follow up it and maintain filing system.
Translate in-out documents such as memo, technical documents of villa maintenance, construction, renovation etc.
Interpret at working area.
Follow up maintenance request, work order, renovation progress to make sure it is done in due time.
Follow upemployee attendance records; update Annual Leave and duty roster.
Make PR, PO, order for maintenance, stationary, office equipments.
Control petty cash of Villa site.
Collect cash payment of resident & tracking their account receivable monthly.
Contact designer and prepare documents, information, pictures for Villa advertising.
Help in front desk tasks: receive & answer phone call of tenants about maintenance & service, guests receiving;book taxi, airline ticket, travel, visa...
Register temporary resident for tenants, contact police for related problem.
Solve issues at certain level to provide all best services to our tenants and to minimize the complaints occurred.
Other works assigned by Villa Director.
Be a professional secretary after 1 year of working.
Understand and know how to communicate with different tenants come from different countries with various cultures.
Be good at English communication in verbal as well as translation docs
HCMC Economic University (Vietnam)
Bachelors , Business Administration2007 - 2009
HCMC University of Social Sciences and Humanities (Vietnam)
Bachelors , English2002 - 2005
Internal Auditor in ISO 9001:2007 & OHSAS 18000:2007
@Quatest 3, Bureau Veritas
Everyone communicate few connect; The 21 irefutable laws of leadership; BOSI; Sometimes you win, sometimes you learn, Problem solving, Teambuilding.... @John Maxwell Team
Middle Management Manager
Management Skills for Middle Management @PACE
Secretary of Director and Office Management
@Business Management Institute - HCMC
- @University of Social Sciences, HCMC - Certificate, Level A