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Le Phuc Hai
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Current:Head Office SFA ( Sales Force Automation) Administrator at Coca Cola Beverage Viet Nam
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Past:
- DMS Project Lead at Thái Long Consunmer(Ngọc Nghĩa Group)
- HCM SFA ( Sales Force Automation) Administrator at Coca Cola Beverage Viet Nam
- Project team Lead at FPT software HCM
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Education:
- FPT University ( MBA), Vietnam
- Open University, Vietnam
- ITC HCM, Vietnam
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Connection:24 connection(s)
6 years of development with distribution management system brings me a solid foundation in distribution system ( FMCG ), systematic and strategic thinking for bussiness.
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Job Function:Trade Marketing, IT/Technical, QA/QC
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Industries:IT - Software/E-commerce, FMCG - Household / Personal Care
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Specialities:Business Analyst, Deploy Software, build document for end user, support sales team to use "sale force automation" system.
- Route to Market:
• Information Management
• Distributor Management
• Customer Management
- Sales Analysis -
Job Level:Manager
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Head Office SFA ( Sales Force Automation) Administrator
Coca Cola Beverage Viet Nam
July 2017 - Present (8 years 2 months)● SFA portal/ Mobile app: Support all of Region Administrator fix operation issues of SFA, Record, Follow Bug / CR in Jira system, Planning/ Support Change device Project Over Viet Nam
● Margin Minder reports system: Clear up master data (Customer / Sales team user) about channel, Customer Group, SR classification, Build New Book Mark for cross function. (SFA, SFE, RTM, Region ME ...) Develop insights into Sales Force and Management requirements for data and reports
● Distributor Performance Review: Develop for Segmented Execution/GREEN-RED-GOLD customer, channel
● BOS: Planning, UAT, pilot at 3 Key region ( HCM, HN, DN), Mass Rollout National Wide.
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DMS Project Lead
Thái Long Consunmer(Ngọc Nghĩa Group)
December 2015 - June 2017 (1 year 6 months)* The Market task
- Surveying the capacity distributors with suggestions of Sales team ( ASM).
-Check Distributors Score by quality standards of the company. Approved the proposal to qualified distributors
- Construction of the distributors profile sent to the Sales Operation Department (SOD).
- Build the layout template, banner and the scoreboard for distributor.
- Guide the operating procedures for new Distributors.
- Training the sales business for Sales Supervision, Sales Rep
- Random Audit distributor sites about the inventory index, display, POSM, Promotions, the price/product at outlet
* Office task
- Develop reporting systems, dashboard ( BI) , KPI value check the efficient of localities Sales Team
- Build up the survey template/ Report to perfect MCP (Master Coverage Plan)
- Confirm the upgrade level for sales team
- Build up overview report about Sales value(P/L, Sales in/ Sale out/ Strike rate for BOM )
- Head of DMS project
- Member of Comando Project -
HCM SFA ( Sales Force Automation) Administrator
Coca Cola Beverage Viet Nam
April 2014 - December 2015 (1 year 8 months)● Implement SFA system in HCMC, Coordinate with HCMC RTM( Route to market) team to ensure the master data to be update with latest version before upload to system,
● Implement and follow the SOP relates to master data in the system for both SFA & SAP
● Management data of customer information, sales route visit plan
● Assign & upload pricing & promotion as per designed SOP day-to-day support to HCMC user to ensure operation are going through, provide the training to all related user to ensure the candidates are capable to use system as per required
● Make daily weekly, monthly operation reporting from SFA system. Consolide & identify if user is not compliance to SOP and company policy& propose solution Responsible for negotiating contracts from year to year (i.e. price increases and stock agreements)
● Testing, UAT, Pilot, Rollout other business Project ( BuyCoke: Customer Proactively purchase with Coke’s Application download from App Store , “Than tai go cua“: Lucky promotion for Customer choose the gift )
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Project team Lead
FPT software HCM
January 2012 - March 2014 (2 years 2 months)- To test the new version of DMS, fault recognition system, reporting and monitoring of the correction process solutions group.
- To implement the DMS project for Tan Hiep Phat, Trung Nguyen, Pepsico, Castrol BP Distributors with Microsoft Solomon, Navision, DMSLite
- To implement the Emobiz software systems (Sales Support Software ) on the Android PDA platform.
- To repare the user’s documentation for DMS solutions.
- To train the distributors, sale team to use DMS
- To receive extra requests from distributors, analysis and switch it to solution department
- To support and train for new employees in DMS systems, the processes in the company, to receive reports from them to support in the early stages.
- Along with all other members of the team, be the factor organizing entertainment events in team.
- Communicate with the relevant parts (solutions team, tester team, BA team, Call center team)
- Always satisfying all deployed Distributors, supported all of the issues related to IT in capability.
- Proficient in Microsoft Office, basic networking, computer hardware, software, general applications….
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