Public Profile

- Lean operating apparatus and developing the capabilities of middle managers to offload CEO
- Standardized regulations , HR, business policies to motivate developing 6 liquor supermarket chain and 1 bar
- Adjusting and implementing successful business plans to reduce inventory, reduce capital expenditures, and change the import method, cutting loss and development of new businesses.
- Profits increased by 12 % compared with 2 loss previous years
- Effective direct the Marketing and Sales Dept. to reduce 38 % of losses and enhance brand reputation through key marketing activities.
- Cooperation and coordination in multiple luxury events from 50 to 180 guests with Techcombank , Hong Leong Bank, Delta Group, BMI , Hội Quán Doanh Nhân , MMI Vietnam ...
- Successfully signed great value business cooperation contracts
- Participate in training and re- training of personnel

- Building the New Executive Regulation and rearrangement of the performance management for the Vietnam biggest and modern golf driving course.
- Develop short-and medium-term overall plan and manage changes
- Revenue rose 32% in the unfavourable playing positions and frame peak through direct sales policy adjustments
- Effective signing copper link membership vouchers sale and successful lease great value billboard advertising contacts
- Official spokesman to the media and state authorities.
- Direct and directly involved in the staff training and re-training.
- Encourage employees to stick through organized team activities

- Reasonable consulting the overall investment plan in Vietnam market
- Develop marketing plan: logo, slogan, 7-S McKinsey & Co., 7-Ps value chain, strategy, SMART objectives, T-S-P, tactics, budgeting, implementation, monitoring, control and evaluation.
- Successful connection with local training and research institutions
- Consulting the marketing control by the method of SWOT analysis, Five Forces, Benchmarking & PESTEL
- Indirect leadership the middle management in order to achieve objectives.
- Assessment of work and determine the rights of the Executive Board
- Provide an independent view of resources, appointment, standards and behaviour.
- Consulting application performance measurement standards, CRM, CPD, MkIS, Miss, HRM, MIS, IM and IMC
- Lecturer in commercial Spanish and copywriter short courses.

- Ensure excellent customer care service
- Highly rated by Front Office Manager about customer support and advice
- 85% successfully received and resolves of the daily problems between customers and the hotel.
- Build the image and enhance the hotel brand value in the customers’ eyes
- Support other members of the Front Office Dept.

- Construction of the Executive Regulation and the specified frame to set up business
- Good governance changes in the market and internally to develop adaptation strategies
- Sales increased every year due to successful operating a compact and aggressive Sales and Marketing Dept.
- Regularly organize, review, evaluate and learn from experience marketing campaigns.
- Daily business operations and problems solving between tour operators, partners, customers and the company.
- Development of new markets, as well as designing new travel packages to Myanmar - Thailand - Laos - Cambodia - India - China - Korea - Philippines - Malaysia - Indonesia
- Set, consulting and sustainable development buyer relationship, service providers with regional and international partners
- Control sale activities and after sale services in order to increase revenue and reduce costs
- Smooth cooperation with the Operation, Accounting, IT, HR teams in financial planning, CRM and MkIS applications
- Coordination of marketing and sales in PR events, seminars, annual international fairs such as WTM London, FITUR Madrid, BTL Lisbon and ATF Ho Chi Minh City.
- Work with partners to develop advertising opportunities and to use new technologies to optimize revenue.
- Rated participation in website management, translate, design, and publishing multilingual promotional publications.
- Staff training about tourism knowledge, languages, marketing, sales and soft skills.