CarePlus

1/  Recruitment/selection:

• Manage the process of evaluating and defining staffing requirement and manage yearly staff planning process.
• Work with Department Heads and Supervisors to define clear job descriptions, experience, competencies and skill requirements for recruitment purposes.
• Direct and manage the recruitment and selection process, and train department heads and staff supervisors in interviewing & assessment procedures.

2/ Training & Coaching:

• Manage the induction process of all new staff
• Manage the technical skills training & coaching process of all staff together with various departments
• Manage the competencies development and soft skills development training & coaching programs
• Promote awareness and train staff on regulatory and compliance matters
• Select and work with training companies, measure their performance and efficiency
• Be responsible for online training platform development
• Monitor and report to the Board the effectiveness of training programs in the company and staff growth

3/ Evaluation & Performance Management:

• Manage KPI system for staff
• Manage the yearly evaluation process
• Propose initiatives to increase staff performance and labor productivity

4/ Employee Engagement & Management

• Measure, manage and propose initiatives to improve employee engagement
• Conduct employee opinion surveys and propose employee policy based on outcomes
• Handle employee grievances and disciplinary matters;
• Reporting and management/improvement of key human resources metrics (including absenteeism, turnover, KPI achievement, etc.).
• Develop appropriate HR policies, in compliance with the labor laws and company values

5/ Employer Branding:

• Identify and manage key communication channels with employee categories (doctors, nurses, medical secretaries, etc.);
• Build partnerships;
• Propose and manage internal and external employer branding initiatives;

6/ Compensation & Benefits

• Do market research and reports on C&B and build appropriate benchmarks and policies
• Being able to define, review salary schemes based on company’s requirement, skills, qualifications and job level
• Management and supervision of all aspects of salary administration - payroll, overtime, PIT, social contributions and income tax returns

7/ Compliance

• Be the representative of the company in managing the relationship with some government authorities when required (Labor Dept, Social Insurance, Department of Health, etc…);
• Ensure the compliance of all company policies and internal regulations with the labor law and get approval of all such documents from the relevant authorities;
• Responsible for submitting on time all reports or official documents as required by the law to the government authorities related to any area of HR;